Terms and conditions
In compliance with Law 34/2002, of July 11, on Services of the Information Society and
Electronic Commerce (LSSI-CE), JORDI PUIG BATLLÓ informs that it is the owner of the website
//www.koaliticvisuals.com/. In accordance with the requirement of article 10 of the aforementioned Law, JORDI
PUIG BATLLÓ reports the following data:
The owner of this website is JORDI PUIG BATLLÓ, with CIF 77748092L and registered office in PS
CARRER GERMANS PONS, 30, 08670, NAVAS, BARCELONA, registered in the Mercantile Registry.
The email address of contact with the company
It is: [email protected]
User and liability regime
The navigation, access and use of the JORDI PUIG BATLLÓ website confers the condition of
user, for which they accept, from browsing the JORDI PUIG BATLLÓ website, all
the conditions of use established herein without prejudice to the application of the corresponding
mandatory legal regulations as appropriate.
The JORDI PUIG BATLLÓ website provides a great diversity of information, services and data.
The user assumes responsibility for the correct use of the website. This responsibility is
will extend to:
The truthfulness and legality of the information provided by the user in the forms
extended by JORDI PUIG BATLLÓ for access to certain content or services
offered by the web.
The use of the information, services and data offered by JORDI PUIG BATLLÓ contrary
as provided by these conditions, the Law, morality, good customs or
public order, or that in any other way may imply an injury to the rights of
third parties or the same website operation.
Sale and cancellation / return policy
In cases where the User acquired products on or through the owner’s Website, they assist him
a series of rights, as listed and described below:
Right of Withdrawal
The User, as a consumer and user, makes a purchase on the Website and, therefore,
assists the right to withdraw from said purchase within 14 calendar days without needing
This withdrawal period will expire after 14 calendar days of the day that the User or a third party
authorized by the latter, other than the carrier, acquired the material possession of the goods acquired in
the Website of Jordi Puig Batllo or in case the goods that make up your order are delivered by
separate, within 14 calendar days of the day that the User or a third party authorized by him, other than
carrier, acquired the material possession of the last of those goods that made up the same order
purchase, or in the case of a service contract, 14 calendar days from the day of the
conclusion of the contract
To exercise this right of withdrawal, the User must notify his decision to Jordi Puig Batllo.
You may do so, where appropriate, through the contact spaces enabled on the Website or through
Germans Pons 30 Street,
08670 – navas
Mail: [email protected]
The User, regardless of the means he chooses to communicate his decision, must express in
Clear and unambiguous way that it is your intention to withdraw from the purchase contract. In any case, the User
You can use the model withdrawal form that Jordi Puig Batllo puts at your disposal
as part annexed to these Conditions, however, its use is not mandatory.
To meet the withdrawal period, it is sufficient that the communication that unequivocally expresses the
decision to withdraw is sent before the corresponding deadline expires.
In case of withdrawal, Jordi Puig Batllo will reimburse the User for all payments received, including
shipping costs (with the exception of additional expenses chosen by the User for a
shipping method other than the least expensive mode offered on the Website) without any
undue delay and, in any case, no later than 14 calendar days from the date on which Jordi
Puig Batllo is informed of the decision to withdraw by the User.
Jordi Puig Batllo will reimburse the User using the same payment method that this one used for
Make the initial purchase transaction. This refund will not generate any additional cost to
User. However, Jordi Puig Batllo may withhold such reimbursement until he has received the
products or items of purchase, or until the User submits proof of the return of the
same, according to which condition is met first.
The User can return or send the products to Jordi Puig Batllo at:
c / Germans Pons, 30, local ground floor
08670 – Navas
And you must do so without undue delay and, in any case, no later than within 14 days
natural from the date on which Jordi Puig Batllo was informed of the withdrawal decision.
The User acknowledges knowing that he must bear the direct cost of return (transport, delivery) of
the goods, if any were incurred. In addition, it will be responsible for the decrease in value of the
products resulting from manipulation other than that necessary to establish nature,
characteristics and operation of goods.
The User acknowledges knowing that there are exceptions to the right of withdrawal, as set out
in Article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the
Consolidated text of the General Law for the Defense of Consumers and Users and other laws
complementary. In an enunciative way, and not exhaustive, this would be the case of: products
custom; products that can deteriorate or expire quickly; Music CDs / DVDs or
video without its packaging, as it is sealed at the factory; products that for reasons of hygiene or
Health are sealed and have been unsealed after delivery.
In this same sense, the provision of a service that the User could hire in this
Website, as this same Law establishes that the Right of withdrawal to Users will not be present
when the service has been fully executed, or when it has begun, with the
express consent of the consumer and user and with the recognition on their part that it is
aware that once the contract has been completely executed by Jordi Puig Batllo,
You will have lost your right of withdrawal.
In any case, no refund will be made if the product has been used beyond mere opening
of the same, of products that are not in the same conditions in which they were delivered or that have
suffered some damage after delivery.
Also, products must be returned using or including all of their original packaging, the
instructions and other documents that accompany them, in addition to a copy of the invoice
In the following link you can download the Model withdrawal form:
Return of defective products or shipping error
These are all those cases in which the User considers that, at the time of delivery, the
product does not conform to the stipulated in the contract or purchase order, and that, therefore, must
Get in touch with Jordi Puig Batllo immediately and let him know the existing disagreement
(defect / error) by the same means or using the contact information provided in the section
previous (Right of Withdrawal).
The User will then be informed about how to proceed with the return of the products, and these,
Once returned, they will be examined and the User will be informed, within a reasonable period of time, if
the reimbursement or, where appropriate, the replacement thereof.
The refund or replacement of the product will be made as soon as possible and, in any case, within
the 14 days following the date on which we send you an email confirming that it is appropriate
the refund or replacement of the non-compliant item.
The amount paid for those products that are returned due to a defect, when
really exists, it will be fully reimbursed, including delivery costs and costs in which
The User could have incurred to make the return. The refund will be made for the same
means of payment that the User used to pay for the purchase.
In any case, you will always be entitled to the rights recognized in the legislation in force at all times
for the User, as consumer and user.
The User, as a consumer and user, enjoys guarantees on the products that may
Acquire through this Website, in the legally established terms for each type of
product, responding Jordi Puig Batllo, therefore, for the lack of conformity of the same that
manifest within two years from the delivery of the product.
In this sense, it is understood that the products are in accordance with the contract provided that: they conform to
the description made by Jordi Puig Batllo and possess the qualities presented therein; be
suitable for the uses to which products of the same type are ordinarily destined; and present the
quality and usual performance of a product of the same type and that are fundamentally
expected of it. When this is not the case with respect to the products delivered to the User, this
you must proceed as indicated in the section Returning defective products or error in the
Shipping. However, some of the products sold on the Website may present
non-homogeneous characteristics as long as they derive from the type of material with which they have been
manufactured, and therefore will be part of the individual appearance of the product, and will not be a
On the other hand, it could be the case that the User acquires on the Website a product of
a brand or manufacturing by a third party. In this case, and considering the User that it is a
defective product, it also has the possibility to contact the brand or
Manufacturer responsible for the product to find out how to exercise your legal warranty right
directly in front of them during the two years following the delivery of said products.
For this, the User must have retained all the information regarding the guarantee of the
However, to learn more about the After Sales Service that Jordi Puig Batllo puts at the service of
Users of the Website can consult it here: www.koaliticphoto.com/shop.
PURCHASE OR ACQUISITION PROCESS
Users can buy on the Website by the established means and ways. They must follow the
online purchase and / or purchase procedure of www.koaliticphoto.com/shop, during which
several products and / or services can be selected and added to the cart, basket or final space of
purchase and finally click on “Finish purchase”.
Likewise, the User must fill in and / or check the information requested at each step,
Although, during the purchase process, before making the payment, you can modify the data of the
Next, the User will receive an email confirming that Jordi Puig Batllo has received
your order or request to purchase and / or provide the service, that is, the order confirmation. And in
your case, you will also be informed by email when your purchase is being
Once the purchase procedure has been completed, the User consents that the Website generates a
electronic invoice that will be sent to the User through email. Also, the User
You can, if you wish, obtain a copy of your paper invoice, requesting it from Jordi Puig Batllo
using the contact spaces of the Website or through the contact details provided more
The User acknowledges being aware, at the time of purchase, of certain particular conditions
of sale that concern the product and / or service in question and that are shown next to the presentation
or, as the case may be, an image of it on its website, indicating, by way of example, but not
exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of
the products, or characteristics, mode in which they will be carried out and / or cost of the benefits; Y
recognizes that the completion of the purchase or acquisition order materializes full acceptance and
complete of the particular conditions of sale applicable to each case.
The communications, purchase orders and payments that intervene during the transactions made
on the Website they could be archived and kept in the computerized records of Jordi Puig Batllo in order to constitute a means of proof of the transactions, in any case, respecting the
reasonable security conditions and the laws and regulations in force in this regard are
application, and particularly in accordance with Regulation (EU) 2016/679 of the European Parliament and of
Council, dated April 27, 2016, on the protection of natural persons with regard to
processing of personal data and the free circulation of these data (GDPR) and the Organic Law
3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, and to
All purchase orders received by Jordi Puig Batllo through the Website are subject to the
availability of the products and / or any circumstance or force majeure (clause
nine of these Conditions) affect their supply and / or the provision of services. Yes
there will be difficulties in the supply of products or there will be no products in stock,
Jordi Puig Batllo agrees to contact the User and reimburse any amount that may
have been paid as an amount. This will be equally applicable in cases where the
provision of a service becomes unrealizable.
PRICES AND PAYMENT
The prices displayed on the Website are the final ones, in Euros (€) and include taxes, unless
by legal requirement, especially with regard to VAT, a different issue is indicated and applied.
Shipping costs are included in the final prices of the products as they are
show on the website. Thus, Jordi Puig Batllo performs the delivery and / or shipping services through:
Jordi Puig Batllo.
In no case will the Website add additional costs to the price of a product or service
automatically, but only those that the User has selected and chosen voluntarily and
Prices may change at any time, but possible changes will not affect
orders or purchases with respect to which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card.
Jordi Puig Batllo uses all means to guarantee confidentiality and data security
of payment transmitted by the User during the transactions through the Website. As such, the Site
Web uses a secure payment system SSL (Secure Socket Layer).
Credit cards will be subject to checks and authorizations by the entity
issuing bank, if said entity does not authorize payment, Jordi Puig Batllo will not be
responsible for any delay or lack of delivery and may not formalize any contract with the
Once Jordi Puig Batllo receives the purchase order from the User through the Website,
a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds
To complete the transaction. The charge on the card will be made at the time it is sent to the User
the shipping confirmation and / or confirmation of the service provided in the form and, where appropriate, place
In any case, by clicking on “Finish purchase” the User confirms that the payment method used
In the cases in which the physical delivery of the contracted asset should be made, deliveries will be made
in the field of the following territory: World.
Except for those cases in which there are unforeseen or extraordinary circumstances or, in their
case, derived from the personalization of the products, the purchase order consisting of the
Related products in each purchase confirmation will be delivered within the period indicated in the
Website according to the shipping method selected by the User and, in any case, within the maximum period
30 calendar days from the date of order confirmation.
If for any reason, which were attributable to him, Jordi Puig Batllo could not meet the date of
delivery, will contact the User to inform him of this circumstance and, he may choose to move on
with the purchase establishing a new delivery date or cancel the order with the full refund
of the price paid. In any case, home deliveries are made on weekdays.
If it is impossible to deliver the order due to the absence of the User, the order could be
returned to the warehouse. However, the carrier would leave a notice explaining where the
order and how to make it delivered again.
If the User is not going to be at the place of delivery in the agreed time slot, he must be put in
Contact Jordi Puig Batllo to arrange delivery another day.
In case 30 days have elapsed since your order is available for delivery, and it has not been
delivered for cause not attributable to Jordi Puig Batllo, Jordi Puig Batllo will understand that the User wishes
withdraw from the contract and this will be considered resolved. As a result of the termination of the contract,
All payments received from the User will be returned, except for additional expenses
resulting from the User’s own choice of a delivery method different from the modality
less expensive than ordinary delivery offered by the Website, without undue delay and, in
In any case, within a maximum period of 14 calendar days from the date on which the
However, the User must keep in mind that the transport derived from the resolution may have a
additional cost that may be passed on.
For the purposes of these Conditions, it will be understood that the delivery has occurred or that the order has
been delivered at the moment in which the User or a third party indicated by the User acquires the
material possession of the products, which will be credited by signing the order receipt
at the agreed delivery address.
The risks that may arise from the products will be borne by the User from the moment of
delivery. The User acquires ownership of the products when Jordi Puig Batllo receives the payment
full of all amounts due in relation to the purchase or acquisition made, including
shipping costs, or at the time of delivery, if it takes place at a time after
the full receipt of the amount paid by Jordi Puig Batllo.
In accordance with the provisions of Law 37/1992, of December 28, on Value Tax
Added (VAT), purchase orders for delivery and / or service will be understood as located in the
Spanish VAT application territory if the delivery address is in Spanish territory except
Canary Islands, Ceuta and Melilla. The applicable VAT rate will be legally valid at all times in
function of the specific article in question.
In the same vein, and in accordance with Chapter I of Title V of Directive 2006/112 of the
Council of November 28, 2006 regarding the common VAT system, purchase orders are
locate, for delivery and / or benefit, in that Member State of the European Union in which the
address contained in the purchase order is located and, therefore, the applicable VAT will be the current one
in that Member State.
Links policy and disclaimers
JORDI PUIG BATLLÓ is not responsible for the content of the websites to which the user
can access through the links established on its website and declares that in no case
proceed to examine or exercise any control over the content of other sites on the network.
Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of
sites outside your property that can be accessed through links.
JORDI PUIG BATLLÓ declares having taken all necessary measures to avoid any
damage to users of your website, which may result from browsing your website. In
Consequently, JORDI PUIG BATLLÓ is not responsible, in any case, for any
damages that the user may suffer from browsing the Internet.
JORDI PUIG BATLLÓ reserves the right to make the modifications it deems appropriate,
without prior notice, in the content of your website. Both regarding the contents of the website,
as in the conditions of use thereof. Such modifications may be made through your
website by any form admissible by law and will be mandatory during the
time they are published on the web and until they are not validly modified by
Intellectual and industrial property
JORDI PUIG BATLLÓ by itself or as an assignee, is the owner of all property rights
intellectual and industrial of its web page, as well as the elements contained in it (by title
enunciative, images, sound, audio, video, software or texts; brands or logos, combinations of
colors, structure and design, selection of materials used, necessary computer programs
for its operation, access and use, etc.), owned by JORDI PUIG BATLLÓ. They will be
consequently, works protected as intellectual property by the Spanish legal system,
being applicable both Spanish and community regulations in this field, as well as treaties
related to the subject and signed by Spain.
All rights reserved. Under the provisions of the Intellectual Property Law, there are
Reproduction, distribution and public communication, including its
modality of making available, of all or part of the contents of this web page, with
commercial purposes, in any support and by any technical means, without the authorization of JORDI
The user undertakes to respect the rights of Intellectual and Industrial Property owned by
JORDI PUIG BATLLÓ. You can view the portal elements and even print, copy and
store them on your computer’s hard drive or any other physical media as long as
be, solely and exclusively, for your personal and private use. The user must refrain from
suppress, alter, evade or manipulate any protection device or security system that
it was installed in the pages of JORDI PUIG BATLLÓ.
Legal actions, applicable legislation and jurisdiction
JORDI PUIG BATLLÓ also reserves the right to file civil or criminal actions.
that you deem appropriate for the improper use of your website and content, or for the
breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in the
Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration.
or go to the ordinary jurisdiction complying with the rules on jurisdiction and competence at
respect. JORDI PUIG BATLLÓ is domiciled in BARCELONA, Spain.